We scour the internet to find the most interesting news on the collaborative consumption front. Here are our picks for the week:
What You Can Learn About Customer Experience From Sharing Economy Companies
Denise Lee Yohn, Forbes
Sharing economy brands teach valuable customer experience principles for all businesses. Sharing economy brands particularly excel in customer experience that wins customer loyalty.
Regulating the peer-to-peer economy
Radio National ABC Radio
The Grattan Institute hosted this talk on how to regulate the peer to peer economy.
The Sharing Economy’s New Middlemen
Sophie-Charlotte Moatti, Harvard Business Review
Today, the sharing economy is becoming professionalized for some, it’s no longer a secondary source of income, but a primary job. As this shift has taken place, several shrewd entrepreneurs have set themselves up as middlemen – a concept once unimaginable in the sharing economy.
Airbnb and ZipCar found UK sharing economy trade body
Sophie Curtis, The Telegraph
The new trade body, known as Sharing Economy UK (SEUK), will be a voluntary member group that will seek to champion the sector, ensure best practice and act as a single voice for the industry.
The Sharing Economy Comes to Facility Management
Kim Tjoa, TriplePundit
The development to a sharing economy presents a huge chance for procurement and facility professionals. Why should we stay focused on buying while everybody else is sharing? Why not explore the possibility of sharing underutilized company assets (equipment, services, real estate and personnel) to save money or generate additional income?
How the Technology of the Collaborative Economy All Works Together
Jeremiah Owyang, Huffington Post
The collaborative economy is an economic model in which people use technologies to get what they need from each other. The post provides a graphic to show the different technologies.
